CTL Rentals LLC (“CTL Rentals”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website or contacting us.
By using our website or services, you agree to the practices described in this Privacy Policy.
Program Description
CTL Rentals LLC provides an SMS messaging program for customers who opt in through our website contact form. Messages may include equipment rental inquiries, booking confirmations, service updates, and occasional promotional offers. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance.
Information We Collect
When you interact with CTL Rentals LLC, we may collect certain personal information that you voluntarily provide.
Personal Information
This may include:
Name
Phone number
Email address
Project or equipment rental inquiry details
Location or service area information
You may provide this information when you:
Submit a contact form on our website
Request a quote for equipment rentals
Call or email our business
Contact us regarding equipment rentals or related services
We only collect the information necessary to provide our services and respond to customer inquiries.
How We Use Your Information
CTL Rentals LLC uses the information you provide to:
Respond to equipment rental inquiries
Provide pricing and equipment availability
Communicate regarding rental services
Schedule equipment rentals or service requests
Send service-related updates
Improve our website and customer service
Your information is used only for legitimate business purposes related to providing our services.
Phone Calls and Text Messages
If you provide your phone number, CTL Rentals LLC may contact you via phone call or SMS text message regarding:
Equipment rental inquiries
Quote requests
Booking confirmations or updates
Service notifications or scheduling updates
Promotional offers or equipment availability updates (if you have opted in to receive marketing messages)
Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP.
Information Sharing
CTL Rentals LLC does not sell, rent, or trade your personal information to third parties.
Your information may only be shared when necessary to:
Provide services requested by you
Communicate with you regarding equipment rentals or inquiries
Comply with applicable laws or legal obligations
Protect the safety, rights, and security of our business or customers
Third-Party Disclosure
CTL Rentals LLC may use trusted third-party service providers to help operate our website, manage communications, or support business operations. These third parties may include website hosting providers, analytics tools, and communication service providers such as email or SMS platforms.
These service providers are only given access to the information necessary to perform their services and are required to maintain the confidentiality and security of your information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging platforms, is permitted only for the purpose of providing services to CTL Rentals LLC.
All other use of your personal information by third parties is strictly prohibited.
Data Security
CTL Rentals LLC takes reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While no internet-based system can guarantee complete security, we follow industry best practices to safeguard your information.
Cookies and Website Usage
Our website may use cookies or similar technologies to improve website functionality and user experience. Cookies help us understand how visitors interact with our website so we can improve performance and usability.
You may disable cookies through your browser settings if you prefer.
Children's Privacy
CTL Rentals LLC does not knowingly collect personal information from children under the age of 13. Our services and website are intended for individuals who are at least 18 years old or of legal age to enter into rental agreements.
If we become aware that personal information has been collected from a child under the age of 13 without parental consent, we will take appropriate steps to delete such information.
Parents or guardians who believe their child has provided personal information through our website may contact us to request removal.
Your Privacy Rights
You have the right to request information about the personal data we may have collected about you. You may also request updates or removal of your personal information from our records.
To make a request, please contact us using the information below.
Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
